Motor Industry
Tune your training engine
A 2005 survey found that two-fifths of car buyers chose a finance option direct from the motor industry.
Yet some dealerships are struggling to get to grips with their financial responsibilities. The FSA has publicly demanded improved regulatory performance.
Absolutely Training has developed a suite of courses which can be purchased immediately or customised. Absolutely can also create a bespoke online training course for your organisation.
Motor Industry Objective
To train all employees to understand their commercial and legal responsibility to handle sensitive information securely and competently.
Course Features:
- Interactive tools, role plays and case studies
- Value for money training platform and courses
- Transparent business and compliance reporting
- Cheat-proof testing systems
- Automated reporting tools.
Key Benefits:
- Understand the regulations quickly.
- Monitor staff progress through online tests.
- Prevent misselling.
- Provide a unique online training programme for each employee.
Learning for All
Suitable for all customer-facing and finance staff with responsibility for financial products.
Recommended Motor Finance Courses
Recommended Motor Insurance Courses
Click on the above image to view an interactive example
of the courseware.
Recommended Motor Insurance Courses
ANTI-MONEY LAUNDERING
The Anti-Money Laundering Training course keeps firms up to date with the latest regulatory requirements. Using an online training programme, employees learn how to identify and respond to criminal activity and then answer a series of questions to prove they understand how to apply the rules.
Course partner: British Banking Association
CONSUMER CREDIT ACT
The Consumer Credit Act course helps firms understand their legal responsibilities. Written in "plain English" and backed by interactive tools and robust testing, the course enables employees to serve customers fairly and legally.
DATA PROTECTION ACT
The Data Protection Act course teaches staff how to handle customer information correctly. Employees demonstrate their understanding of legal data storage requirements by passing multiple choice tests.
ID FRAUD PREVENTION
According to the latest figures, ID fraud cost the UK £1.7 billion last year. The ID Fraud Prevention course delivers a series of online exercises to help employees learn how to identify and report on suspicious behaviour.
Course Partners: British Banking Association, CIFAS and APACS
INSURANCE REGULATION
The Insurance Conduct of Business course offers support to all insurance vendors. Employees take modules relevant to their job and demonstrate compliance by passing top quality, cheat-proof tests.
Course Partners: Council of Mortgage Lenders and Navigant Consulting
SENIOR MANAGEMENT ARRANGEMENTS, SYSTEMS AND CONTROLS (SYSC)
The Systems and Controls (SYSC) course is designed to educate senior managers on their role in implementing the regulations of the FSA. A series of scenarios are presented. Managers demonstrate they understand the regulations by passing the online tests.
TRAINING FOR FSA COMPETENCY
Training for FSA Competency is a suite of courses that help employers translate diverse FSA regulations into good business practice. By implementing these courses firms demonstrate to the FSA their commitment to compliance.
COMPLAINTS HANDLING
The Complaints Handling course teaches employees how to translate FSA handbook procedures into effective business processes. The course substantially improves the standard of customer service within your organisation.
TREATING CUSTOMERS FAIRLY
Treating Customers Fairly is a major theme of FSA regulation. Drawing on published FSA materials Absolutely Training's course is aimed at raising awareness of TCF amongst all staff. As regulated firms must decide for themselves on how to implement TCF the course can be easily customised to show how your organization is doing this.
BESPOKE COURSES
If you can't find what you are looking for here, just phone us to discuss your requirements and we can create a bespoke course for you.
Looking for training tools designed for the motor industry?
Call us on 0845 130 5138.
Every course comes with:
- Unique patented testing system
- Online reporting suite
- SCORM standards
- Free access to Learning Management System
- Range of training management tools.
download information
Motor dealers are one of three FSA hot spots under insurance regulation
scrutiny 
Guardian, Feb 2005
t: 0845 130 5138 e:info@absolutelytraining.com
Insurance Conduct of Business ICOB | Anti Money Laundering AML | Learning Management System LMS | Equal Opportunities | Scorm Compliant LMS | Data Protection and Information Security | Human Resource Training | Risk and Compliance Training | Mortgage Conduct of Business MCOB | Health and Safety | Induction Training Course | Insurance Conduct of Business ICOB | Smoking Legislation
Motor industry training -anti-money laundering, banking code, business risk
management, cemap competency maintenance tool, code of market conduct, complaints handling,
consumer credit act, data protection act, id fraud prevention, insurance regulation,
mortgage regulation, senior management arrangements, systems and controls (sysc),
training for fsa, competency, treating customers fairly, Motor industry, dealerships,
BBA, CML, insurance regulation, career training, computer training, online training,
management training, job training, safety training, IT training, corporate training,
elearning, courses
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