Problem Gambling and Social Responsibility

Promoting understanding and awareness

Besides being a legal requirement, social responsibility and player protection has a number of very positive advantages for a gambling business, not least helping staff feel good about their job, and more comfortable when dealing with customers, but also in helping customers know that they are dealing with a responsible business.

Absolutely Training, in partnership with Gamcare Trade Services, has developed a number of online training solutions specifically for the gaming sector. The courses have been designed to reflect the unique training requirements of the terrestrial and remote gaming sectors. They provide relevant material about problem gambling awareness, gaming addiction, player protection and social responsibility.

Course Objective

The courses aim to ensure that staff teams are equipped with the appropriate awareness and understanding of problem gambling and related issues. Users will be able to apply this knowledge to the provision of socially responsible gambling services.

Key Benefits:

Creates an effective regulatory culture
Ensures appropriate awareness and understanding of problem gambling and related issues
Ensures best practice
Empowers employees and ensures they understand their responsibilities
Improves customer service standards

Learning for All

To raise awareness and ensure understanding of problem gambling and related issues amongst all levels of staff, to empower them in their specific job roles and to comply with current regulation.

Range of courses

Problem Gambling and Social Responsibility (Remote)
Problem Gambling and Social Responsibility (Land based)
Working with Problem Gambling (Remote employees)
Working with Problem Gambling (Land based)

Other courses available

In addition to these courses, Absolutely have produced a selection of financial training programmes with particular relevance to the gaming sector. These include: