Insurance

ANTI-MONEY LAUNDERING

Our range of anti-money laundering courses keep firms up-to-date with the latest legal and regulatory requirements. Employees use online training to learn how to identify and report suspicious activity and then answer a series of questions to prove they understand the key concepts involved.

Course partner: British Bankers Association
Course partner: CCL City Training (Middle East)
Course partner: SmithSpiers (Legal/Accountancy/Tax/Trusts)
Course partner: GamCare / SmithSpiers (Gambling)
Course partner: British Venture Capital Association (Private Equity/Venture Capital)

BUSINESS RISK MANAGEMENT

The Business Risk Management course helps employees understand what constitutes risk. The training helps employees identify and, crucially, mitigate risk across the organisation.

COMPLAINTS HANDLING

The Complaints Handling course teaches employees how to translate FSA handbook procedures into effective business processes. The course substantially improves the standard of customer service within your organisation.

DATA PROTECTION ACT

The Data Protection Act course teaches staff how to handle customer information correctly. Employees demonstrate their understanding of legal data storage requirements by passing multiple choice tests.

ID FRAUD PREVENTION

According to the latest figures ID fraud cost the UK £1.7 billion last year. The ID Fraud Prevention course delivers a series of online exercises to help employees learn how to identify and report on suspicious behaviour.

Course Partners: British Banking Association, CIFAS and APACS

INSURANCE REGULATION

The Insurance Conduct of Business course offers support to all insurance vendors. Employees take modules relevant to their job and demonstrate compliance by passing top quality, cheat-proof tests.

Course Partners: Council of Mortgage Lenders

SENIOR MANAGEMENT ARRANGEMENTS, SYSTEMS AND CONTROLS (SYSC)

The Systems and Controls (SYSC) course is designed to educate senior managers on their role in implementing FSA regulations. Managers learn from a series of scenarios and demonstrate their understanding by passing tests.

TRAINING FOR FSA COMPETENCY

Training for FSA Competency is a suite of courses that help employers translate diverse FSA regulations into good business practice. By implementing these courses firms demonstrate to the FSA their commitment to compliance.

Course Partner: CCL City Training

TREATING CUSTOMERS FAIRLY

Treating Customers Fairly is a major theme of FSA regulation. Drawing on published FSA materials Absolutely Training's course is aimed at raising awareness of TCF amongst all staff. As regulated firms must decide for themselves on how to implement TCF the course can be easily customised to show how your organization is doing this.

BESPOKE COURSES

Absolutely Training also provides consultancy from a team of training experts. Absolutely can advise you on your existing training programme, customize one of the existing courses or work with you to create a bespoke course on any subject.